Dean,
I would like to take this time to let you know how much Bunty LLC and I appreciate The Roy Metal Team. Your team’s level of service, responsiveness, on time delivery, quality, and willingness/ability to expedite orders far exceeds all other vendors!
In our business we have a high percentage of orders with a very short lead time. Of course it becomes even more difficult, to meet these due dates, when parts must go to an outside service process that we cannot control. But, you and your team manage this very well!
Jaime is always quick to respond to our requests. Alex and Danny are always willing to go the extra mile and make a seemingly impossible delivery date possible. Such as the case with this order of 1,800 pcs to be zinc plated. This order was turned around in less than 48 hrs! Outstanding! This is just one example of the amazing effort and team work we, at Bunty LLC, witness and receive from Roy Metal week in and week out with every single order.
I know that these three individuals are not the only ones that deserve credit, so please let every person involved know how much we appreciate their efforts and please pass this on to the appropriate people.
Thank you!!!!
Dan Cooper
Bunty LLC