RMF Going Above & Beyond

by Roy Metal Finishing  |  Customer Feedback, News

A huge thank you from KMC for the excellent work and the effort to support us through a very difficult situation! Everyone at RMF has gone above and beyond in making sure that we have timely deliveries and accurate communication on our Hitachi parts. While we still have some work to do, I’m confident the worst is behind us.

Dean, you told me last Monday that RMF would help in any way you could, and you’ve done just that and more. Please pass on our appreciation to the entire team at RMF.

BILL SCALLON  |  Vice President of Sales and Marketing

KICKHAEFER MANUFACTURING COMPANY, LLC — KMC

This order was turned around in less than 48 hrs! Outstanding!

by Roy Metal Finishing  |  Customer Feedback

Dean,

I would like to take this time to let you know how much Bunty LLC and I appreciate The Roy Metal Team. Your team’s level of service, responsiveness, on time delivery, quality, and willingness/ability to expedite orders far exceeds all other vendors!

In our business we have a high percentage of orders with a very short lead time. Of course it becomes even more difficult, to meet these due dates, when parts must go to an outside service process that we cannot control. But, you and your team manage this very well!

Jaime is always quick to respond to our requests. Alex and Danny are always willing to go the extra mile and make a seemingly impossible delivery date possible. Such as the case with this order of 1,800 pcs to be zinc plated. This order was turned around in less than 48 hrs! Outstanding! This is just one example of the amazing effort and team work we, at Bunty LLC, witness and receive from Roy Metal week in and week out with every single order.

I know that these three individuals are not the only ones that deserve credit, so please let every person involved know how much we appreciate their efforts and please pass this on to the appropriate people.

Thank you!!!!

Dan Cooper
Bunty LLC